Privacy Policy — uangh5

1.1 uangh5 ("the Company", "we", "us", or "our") operates the online betting platform accessible at uangh5.cam. This Privacy Policy describes how the Company collects, processes, stores, and protects the personal data of users ("you" or "User") who access or register on the Platform.

1.2 This Privacy Policy is incorporated by reference into the uangh5 Terms & Conditions and should be read alongside those terms. By registering on the Platform or by continuing to use it after this policy has been updated, you acknowledge that you have read and understood its contents.

1.3 uangh5 is committed to handling personal data responsibly and transparently. Our practices are guided by internationally recognized data protection principles including purpose limitation, data minimization, storage limitation, and accountability. While Indonesian law does not yet enforce a unified personal data protection regime equivalent to the EU's GDPR, uangh5 voluntarily adopts comparable standards as a baseline for all users, regardless of their location within Indonesia.

1.4 This policy applies to all data collected through the Platform, our customer support channels, and any promotional communications you receive from uangh5. It does not apply to the websites or services of third-party providers linked from or integrated with the Platform — those services operate under their own privacy policies.

2.1 For the purposes of this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, contact details, financial information, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Data Controller" means the Company, which determines the purposes and means of processing your Personal Data.
• "Data Processor" means any third party that processes Personal Data on behalf of the Company under a data processing agreement.
• "KYC Data" means identity and age verification documents submitted by Users as part of the Know Your Customer process, including government-issued ID (KTP or passport) and associated selfie images.
• "Cookies" means small text files stored on your device by the Platform for session management, analytics, and personalization purposes.
• "Platform" has the same meaning as in the Terms & Conditions — the uangh5 website and all associated interfaces.

3.1 The Company collects the following categories of Personal Data from Users:

3.2 The Company does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly necessary for KYC identity verification (i.e., a facial photograph on a government-issued document).

4.1 Directly from You. The majority of Personal Data we hold is provided by you directly during registration, KYC submission, deposit or withdrawal requests, customer support interactions, and when you opt into promotional communications.

4.2 Automatically. When you access or use the Platform, we automatically collect Technical Data through server logs, cookies, session tokens, and device fingerprinting technologies. This data is collected regardless of whether you are logged in and is used primarily for security monitoring, fraud detection, and platform performance analytics.

4.3 From Payment Processors. When you make a deposit or request a withdrawal via a local bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), the relevant payment provider may share transaction confirmation data with us. We do not receive your full bank account credentials — only the reference data necessary to match your payment to your Account.

4.4 From Third-Party KYC Providers. We may engage specialist identity verification services to assist with KYC processing. These providers verify the authenticity of documents you submit and return a verification result to us. The underlying document images are processed under strict data handling agreements.

4.5 From Anti-Fraud and AML Screening Tools. The Company uses automated screening tools to check user data against international sanctions lists and fraud databases as part of our anti-money laundering (AML) obligations. These checks are performed at registration and periodically thereafter.

5.1 The Company processes your Personal Data only for defined, legitimate purposes. The table below summarizes the primary purposes and the corresponding legal basis for each:

5.2 Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time by updating your Account preferences or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

6.1 We may share your Personal Data with the following categories of recipients:

6.2 In the event of a merger, acquisition, or sale of the Company's assets, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to the way your data will be handled as a result.

7.1 The Company retains Personal Data only for as long as necessary to fulfill the purpose for which it was collected and to meet any applicable legal, regulatory, or contractual retention obligations. The following indicative retention periods apply:

7.2 Following the expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Anonymized aggregate data (which cannot be used to identify any individual) may be retained indefinitely for statistical and analytical purposes.

7.3 In cases where Personal Data is the subject of an ongoing legal dispute, regulatory investigation, or fraud inquiry, the Company may extend the retention period until the matter is fully resolved.

8.1 uangh5 employs a layered security architecture to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• AES-256 encryption at rest for sensitive data stored in our databases, including KYC documents and financial records;
• Role-based access controls (RBAC) ensuring that staff can only access Personal Data strictly necessary for their role;
• Multi-factor authentication (MFA) for all internal administrative access to production systems;
• Regular penetration testing conducted by independent third-party security firms;
• Intrusion detection systems (IDS) monitoring network traffic 24/7 for anomalous behavior;
• Segregated data environments — player data is stored in systems physically and logically separate from operational infrastructure.

8.2 Notwithstanding these measures, no data transmission over the internet can be guaranteed as completely secure. The Company will notify affected Users and relevant authorities in the event of a confirmed data breach that is likely to result in a risk to Users' rights and interests, within 72 hours of becoming aware of such a breach.

8.3 Users are reminded that they play an important role in Account security. You should use a strong, unique password for your uangh5 Account, enable two-factor authentication (2FA), and contact support immediately at [email protected] if you suspect unauthorized access to your Account.

9.1 The Platform uses cookies and similar tracking technologies to provide core functionality, improve user experience, and analyze Platform performance. The following cookie categories are in use:

9.2 You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform's core features, though some personalization functions may be affected.

9.3 The Platform does not use third-party advertising trackers or cross-site behavioral advertising cookies. Our analytics infrastructure operates on first-party data only.

10.1 The Platform primarily serves users based in Indonesia, and the majority of data processing occurs on infrastructure located in the Asia-Pacific region. However, some of our third-party service providers — including certain KYC and fraud-prevention vendors — may process data on servers located outside Indonesia.

10.2 Where Personal Data is transferred internationally, the Company ensures that appropriate safeguards are in place, including contractual data protection clauses equivalent to recognized international standards, to ensure your data receives a consistent level of protection regardless of where it is processed.

10.3 By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in countries other than Indonesia, and you consent to such transfers subject to the safeguards described in this clause.

11.1 uangh5 recognizes and upholds the following data rights for all Users. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

12.1 uangh5 does not knowingly collect Personal Data from any person under the age of 21. Age verification is a mandatory step in the Account registration process, and KYC verification is required before any withdrawal may be processed. Any Account found to belong to a person under 21 will be immediately suspended and all associated data will be flagged for investigation and deletion.

12.2 If you are a parent or guardian and believe that a minor has registered on the Platform using false information, please contact us immediately at [email protected]. We will investigate and act promptly to close the Account and delete the associated data.

12.3 We strongly encourage parents and guardians to use parental control software to prevent underage access to online betting platforms. uangh5 supports responsible gaming organizations that provide free filtering tools for Indonesian households.

13.1 The Platform integrates with a number of third-party service providers to deliver its full range of features. These include game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment processors, and analytics tools. Each of these providers operates under its own privacy policy and terms of service.

13.2 Where third-party services process your Personal Data on behalf of uangh5, they do so as Data Processors under binding contractual agreements that prohibit them from using your data for their own commercial purposes and require them to maintain security standards consistent with this Privacy Policy.

13.3 The Company is not responsible for the privacy practices of third-party providers operating their own independent platforms that may be accessible through or alongside the uangh5 Platform. We recommend that you review the privacy policies of any third-party service you interact with.

14.1 The Company may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered Users via email or in-platform notification.

14.2 Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with any changes, you should cease using the Platform and may request Account closure as described in the Terms & Conditions.

14.3 We encourage you to review this page periodically. The current version of this Privacy Policy is always accessible at uangh5.cam/privacy-policy.

15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the uangh5 data team through the following channel:

15.2 When submitting a data inquiry, please include your registered Account username, a description of your request or concern, and — for identity verification purposes — the last four digits of the bank account or e-wallet linked to your Account. This allows us to confirm your identity securely without requiring you to resend sensitive documents by email.